promptward™

Privacy Policy

Introduction

We ("promptward", "we", "our", or "us") take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (promptward.com.au, promptward.net, promptward.ai) and join our waitlist.

Information We Collect

We collect information you provide directly:

  • Email address (required) — to contact you about promptward
  • Name (optional) — to personalise communication
  • Consent preference — whether you opt in to marketing updates
  • Technical data — IP address, user agent, browser type (for security and analytics)

How We Use Your Information

We use your information for:

  • Adding you to our waitlist
  • Sending a confirmation email when you join
  • If you consent, sending you updates about promptward launches and features
  • Compliance and legal obligations
  • Improving our website and service

We do not sell, trade, or share your personal information with third parties.

Your Rights

Under GDPR, CCPA, and the Australian Privacy Act, you have the right to:

  • Access — request a copy of the personal data we hold
  • Rectify — correct inaccurate or incomplete information
  • Delete — request removal from our waitlist
  • Portability — receive your data in a portable format
  • Object — opt out of marketing communications anytime

To exercise these rights, email privacy@promptward.com.au

Unsubscribe / Opt-Out

Every email we send includes an unsubscribe link. Clicking it will immediately remove you from our marketing list. We will not send you promotional emails after you unsubscribe, though we may still contact you about legal or compliance matters.

Data Retention

We retain your email and consent preferences as long as you remain on our waitlist. If you request deletion, we soft-delete your data (marked as deleted in our system) but retain audit logs for compliance purposes for up to 7 years.

Data Security

We use industry-standard encryption (HTTPS/TLS) to protect data in transit. Your database is encrypted at rest. We do not store unencrypted passwords. Access to data is restricted to authorised personnel only.

No system is 100% secure. While we implement robust security practices, we cannot guarantee absolute protection. Please report any security concerns to security@promptward.com.au

Jurisdiction & Compliance

Australian Privacy Act: We comply with the Australian Privacy Principles. Data is hosted in Australia.

GDPR (EU/UK): We comply with GDPR. We only process personal data based on lawful basis (your consent for marketing).

CCPA (California): If you are a California resident, you have additional rights under CCPA. Contact us to exercise them.

Contact Us

Questions about this Privacy Policy?

Policy Version

Last updated: July 2026. We may update this policy. Changes will be posted here with an updated date.